This role requires the candidate to work in Manila, Philippines. Client Overview Our client is a global cloud communications and telecommunications technology company specializing in international SMS solutions, voice services, cloud communication infrastructure, and omnichannel communication platforms.
ABOUT THE ROLE The Vice President, Workforce Management (WFM) Transformation is a global leadership role responsible for driving the strategic transformation, modernization, and continuous improvement of SSGs Workforce Management organization across APAC, North America and LATAM.
Role Summary The Bid Manager owns the end-to-end bid, proposal, RFP/RFQ/RFI, and SOW response process for the CX Technology Practice. The role coordinates inputs from pre-sales, delivery, architecture, business analysis, pricing, finance, legal, and leadership to produce