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Method Analyst Jobs In Davao - 4 Job Positions Available

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Active Pooling: WFM Analyst and Supervisor

Concentrix ( Davao ) +3 other locations

Essential Functions/Core Responsibilities • Supervise day-to-day scheduling activities for assigned or supported accounts using manual and/or automated WFM systems. • Support the collection and maintenance of historical data used for trending, including call volume, AHT, service

Full-time Service Levels Workforce Management Scheduling Tools Contact Centers Microsoft Excel

Concentrix 21 hours ago

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