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The Junior IT Support is responsible for providing 24-hour support for operations for desktop software and hardware configuration, implementation, and maintenance as well as various technologies managed by the IT department. This person will focus on
The Helpdesk Technician will provide technical support to clients via phone, email, web, chat, and other support channels as required. This role is responsible for troubleshooting technical issues, delivering exceptional customer service, documenting resolutions, ensuring timely
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