POSITION SUMMARY NOC Analyst will provide day-to-day network, application, AI, cloud, infrastructure monitoring as well as support escalations. This includes front line support and coordinating with Senior NOC Analysts and other levels. This interaction can range
The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.
Responsible for monitoring, maintaining, and troubleshooting network infrastructure to ensure optimal performance and minimal downtime. This role requires strong technical expertise, excellent problem-solving skills, and the ability to work in a fast-paced, 24/7 operational environment. Key
Job Summary: Calltek is seeking a focused Network Operation Center (NOC) technician to join our team, ideal for professionals looking to advance their career in a collaborative and challenging environment. In this role, you will be
The Tier 3 IT Support & NOC Agent serves as the highest level of technical escalation within a client environment. This role is responsible for resolving complex, high-impact issues while also providing advanced monitoring oversight, incident
Desired Competencies (Technical/Behavioral Competency) Must-Have Deep understanding of TCP/IP, DNS, DHCP, VLANs, Subnetting, Routing (OSPF/BGP/EIGRP), and Switching protocols. Hands-on experience with enterprise firewalls, VPNs, load balancers, and proxies. Network configuration, monitoring, and troubleshooting on Cisco, Juniper,
Key Responsibilities 24×7 real-time monitoring of security alerts Incident classification, investigation, containment, and resolution Ticket handling using Remedy and ServiceNow Timely escalation as per defined escalation matrix Coordination with internal teams and vendors Participation in incident
PRIMARY RESPONSIBILITIES: 1. Technical Consulting Services (architecture & design) a. Providing subject matter expertise in the form of non-functional requirements to projects and strategic Linux initiatives b. Attending to ongoing compliance requirements - advise on Linux