We are seeking a skilled NOC Engineer to ensure 24/7 availability and performance of network infrastructure through monitoring, incident response, escalation management, and technical support while maintaining SLAs and collaborating with cross-functional teams. Key Responsibilities Network
PRIMARY RESPONSIBILITIES: 1. Technical Consulting Services (architecture & design) a. Providing subject matter expertise in the form of non-functional requirements to projects and strategic Linux initiatives b. Attending to ongoing compliance requirements - advise on Linux
Job Description: • Provide Level 1 (L1) operational support for enterprise IT infrastructure including servers, operating systems, network devices, and related services. • Perform 24/7 monitoring of infrastructure systems using enterprise monitoring tools and respond to
The Tier 4 IT Support / NOC Engineer is the final and highest level of technical escalation within the organization, positioned above Tier 3. This role owns the resolution of the most complex, highest-impact, and highest-visibility
Key Responsibilities 24×7 real-time monitoring of security alerts Incident classification, investigation, containment, and resolution Ticket handling using Remedy and ServiceNow Timely escalation as per defined escalation matrix Coordination with internal teams and vendors Participation in incident
The Tier 3 IT Support & NOC Agent serves as the highest level of technical escalation within a client environment. This role is responsible for resolving complex, high-impact issues while also providing advanced monitoring oversight, incident
Desired Competencies (Technical/Behavioral Competency) Must-Have Deep understanding of TCP/IP, DNS, DHCP, VLANs, Subnetting, Routing (OSPF/BGP/EIGRP), and Switching protocols. Hands-on experience with enterprise firewalls, VPNs, load balancers, and proxies. Network configuration, monitoring, and troubleshooting on Cisco, Juniper,