Job Description: • Provide Level 1 (L1) operational support for enterprise IT infrastructure including servers, operating systems, network devices, and related services. • Perform 24/7 monitoring of infrastructure systems using enterprise monitoring tools and respond to
Primary Duties & Responsibilities SUPPORT OF COMPUTING AND NETWORK SERVICES (30%) Proactively monitor and support, high-availability network and servers supporting production applications. Collaborate, and support adherence to standards, policies, and procedures in accordance with best practices.
The Senior Managed Services Engineer is responsible for the delivery, operation, and continuous improvement of RISE’s managed services portfolio - starting with managed firewall (Fortigate) and expanding into managed SD-WAN and broader security services. Working within
Job Description: Reporting to the Network Operations Manager you will serve as a technical expert in the area of system administration for complex operating systems. We will need you to: Recommend the re-design and configuration of
The Tier 3 IT Support & NOC Agent serves as the highest level of technical escalation within a client environment. This role is responsible for resolving complex, high-impact issues while also providing advanced monitoring oversight, incident
The Tier 3 IT Support & NOC Agent serves as the highest level of technical escalation within a client environment. This role is responsible for resolving complex, high-impact issues while also providing advanced monitoring oversight, incident