The Workplace and Collaboration SME will be part of an agile product team responsible for the deployment and lifecycle management of software/applications. It shall take part in managing laptops and desktops, both physical and virtual. This
We are seeking a high-performing and experienced Sr Training Manager – Travel Business to lead and manage team of trainers in executing training initiatives in the Travel domain. This role is critical in managing end-to-end training
POSITION SUMMARY The Food & Beverage Service Supervisor’s duties and responsibilities extends across the hotel’s entire food and beverage operations. The role requires multi-skilling to effectively manage a variety of tasks within the restaurants and events
A Recruitment Associate assists in the end-to-end recruitment process, from sourcing qualified candidates and screening applications to scheduling interviews and facilitating assessments. The role often involves managing candidate pipelines, maintaining accurate recruitment records, and coordinating with
The Workforce Management Scheduler is responsible for creating, maintaining, and optimizing agent schedules to ensure efficient staffing levels that meet service level agreements (SLAs) and business objectives. This role balances forecasted workload with available resources while
Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors.
Team Lead, Service Delivery Your potential has a place here with TTEC’s award-winning employment experience. As a Team Lead, Service Delivery working onsite in Pasay City, Philippines you’ll be a part of bringing humanity to business.
Under the direction of the Senior Manager /Asst. Vice President, this role is primarily responsible in managing operations and performance of the team to ensure all agreed SLA’s and KPI’s are met. This job also includes
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who
Description RESPONSIBILITIES Ensuring a welcoming environment for clients in the store Sharing with the client his/her knowledge on the art of fine perfumery, on the brand, and on the collection, and creating genuine, authentic connections with clients Fully managing
Manage a team of Quality representatives and drive overall performance for his/her team. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process
Oversee daily operations to ensure performance metrics are achieved, revenue is maximized, and KPIs are met Communicate productivity expectations clearly, balance workloads through team meetings, and monitor efficiency while implementing corrective measures Conduct transaction monitoring regularly,
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who
Core Responsibilities: Vendor Relationship Management Build and maintain strong partnerships with external sourcing vendors and third-party agencies Act as the primary point of contact for all vendor-related communications and escalations Conduct regular business reviews to ensure
A Recruitment Associate assists in the end-to-end recruitment process, from sourcing qualified candidates and screening applications to scheduling interviews and facilitating assessments. The role often involves managing candidate pipelines, maintaining accurate recruitment records, and coordinating with
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who
HC Line Compliance - Senior Executive to join our team. The ideal candidate will play a crucial role in performing Line Compliance initiatives and monitoring for your assigned client area Assist in preparation of critical documentation like
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who
This role involves supporting requests via phone, email, and chat, including changes to reservations, utilizing Sabre/Apollo GDS systems, making outbound calls, and offering cost-effective travel alternatives. Requires 1-2 years travel services experience, GDS proficiency, US domestic
Team Lead, Service Delivery Your potential has a place here with TTEC’s award-winning employment experience. As a Team Lead working onsite in TTEC Five Ecom, Pasay City, you’ll be a part of bringing humanity to business.