Property-specific optimization support. Deliver dedicated workforce analytics and optimization support for SEC in line with priorities, methods and reporting standards set by the Senior Manager, Workforce Optimization. Maintain a current understanding of the propertys operating model,
FESTIVAL SUPERMALL, INC. The Operations & Leasing Associate Manager is responsible for supporting the efficient daily operations of the mall and ensuring tenant satisfaction, while also driving leasing activities to maximize occupancy, rental revenues, and the
Eligibility Criteria: Open to all 2S to 4S advocates Must be a regular employee with at least 6 months tenure in their current role Not enrolled in a Performance Improvement Plan At least Meets Expectations or
Work Setup: Onsite Location: Centris, QC Schedule: Shifting, UK time Qualifications: Bachelors Degree 2+ years managing RTA teams. Experience managing multiple queues and geographies. SLA Achievement Schedule Adherence Occupancy Forecast Variance Abandonment % Queue Management Accuracy Responsibilities:
Work Setup: Onsite Location: Centris, QC Schedule: Shifting, UK time Qualifications: Bachelors Degree 3 to 6 years scheduling experience. Voice contact center scheduling experience. Scheduling Tools (IEX, Verint, Genesys and Aspect etc.) Understanding for Occupancy, Utilization and