POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
We are seeking a dedicated and detail-oriented Spanish-English Bilingual Customer Service Representative (CSR) to join our healthcare support team. This role involves inbound and outbound calls, as well as email communication, to assist patients with scheduling,