About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
ABOUT THE ROLE The role is responsible for providing 24/7 remote monitoring of the Illuminate platform, proactively detecting, logging, and reporting faults, and escalating issues to the onshore Level 2 support team within defined SLA requirements,
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
Were looking for a detail-oriented Credentialing & License Verification Specialist to join our growing team. In this role, youll be responsible for verifying professional licenses, certifications, and credentials through state licensing boards and other authorized verification sources,
Overview: The Business Development Associate (BDA) is responsible for the delivery of all the non-client/prospect facing tasks of the other teams in the Business Development Department. This covers a wide range of administrative and clerical tasks which are intended
DUTIES AND RESPONSIBILITIES 1. Generating leads through business directories, client referrals, cold calling and outside sales. 2. Meeting or exceeding sales goals. 3. Negotiating all contracts with prospective clients. 4. Helping determine pricing schedule for quotes,
Job Summary: Organizes and directs the day-to-day activities related to the operation of the Call Center. Responsible for managing, training & guiding call center supervisors in performing their duties. Conducts effective resource planning to maximize the
Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating and disciplining employees and assessing performance. Responsibilities: Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems
Required Skills/Capabilities: • High level of organization, ability to manage multiple responsibilities without falling behind • Strong interpersonal skills, provide a comfortable point of contact for staff concerns • Proficiency in MS Excel, Word, Outlook •