MRI Software is a leading provider of innovative software solutions for the Global Real Estate industry. We are currently seeking aManager, ClientSupportto join our team! This individual willmanage a team of Software Support Analysts whoare responsible forresponding to and resolving
Responsibilities: Manage the performance of teams against all established Client Support benchmarks and metrics Taking ownership of case escalations, including all client and internal communication Participates in recruiting process as hiring manager, interviewingcandidatesandparticipatingin the decision-making process
MRI Software is a leading provider of innovative software solutions for the Global Real Estate industry. We are currently seeking aManager, ClientSupportto join our team! This individual willmanage a team of Software Support Analysts whoare responsible forresponding to and resolving
Responsibilities: • Serve as a liaison between clients and the Finance Department for billing-related inquiries. • Pull and distribute invoices and account statements as requested. • Respond to client questions related to their invoices and escalate