Job Summary: Responsible for updating, enhancing, and producing training materials, identifying, recommending, and administering ongoing/new training in alignment with call center customer service philosophy and business needs. Responsibilities: Partner with department leaders to identify training needs
Position Purpose: The Safety Manager is responsible for leading the Occupational Safety and Health (OSH) program across multiple BPO sites, ensuring compliance with all applicable Philippine regulations and company policies while fostering a proactive safety culture.
The Instructional Designer will be responsible for developing innovative online and virtual instructor led learning offerings for our organization’s employees to support our Professional and Leadership Development programs. These include self-paced courses (delivered via LMS); scripted,