What youll do: Provide real-time support on assigned agents so theyll perform at their highest level. Provide statistical/performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill
SUP M2 001 – Senior Supervisor, Services & Support 1. Role Summary The Senior Supervisor, Services & Support overseas and coordinates service and support operations across multiple teams or complex operational units, ensuring stable, consistent, and high-quality service
Company Description SGS is the worlds leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 89,000 employees, we operate a network of more than
Who We Are Xillium is not a traditional services company, and we are intentional about that. We build long-term partnerships with our clients by developing people who think clearly, communicate thoughtfully, and genuinely care about relationships.
What youll do: Provide real-time support on assigned agents so theyll perform at their highest level. Provide statistical/performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill