Overview As the Senior Manager of Workforce Management for Product Support, you will occupy a pivotal leadership role responsible for driving the strategic vision and operational execution of workforce planning and management within a high-performing product support environment. Your
Optimization strategy and analytics leadership. Lead the workforce optimization and analytics workstream across SEC and SQC. Translate the Directors strategy into an annual optimization roadmap, prioritized analytical studies, reporting standards, service commitments and measurable productivity objectives. Business
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
POSITION SUMMARY: The Operations Manager is responsible for managing the day-to-day contact center functionality of the Silversea Consumer Sales and Trade Reservations teams, ensuring efficient and effective workflows, optimizing operational processes, facilitating effective communication and collaboration with
Summary: We are seeking a hands-on, detail-oriented Assistant Production Manager to support the daily operation and optimization of its nanofiber membrane production. This role is ideal for candidates with production experience in nonwoven, film, textile, or technical
Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter –
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
Job Purpose/Overview: The Manager, Project Training & Quality is responsible for leading client-specific and business unit quality assurance and training initiatives, including quality monitoring, training program development, performance analysis, quality improvement, audit readiness, and compliance activities. This
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more
Are you the kind of leader who wants to understand how the operation really works? We are looking for a Customer Service Manager to join our English Support organization in Cebu. Working closely with the Head of
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
The Vendor Contract Management Manager is responsible for overseeing the end-to-end management of vendor relationships, contract administration, and contingent workforce programs to ensure operational efficiency, compliance, and value delivery across the organization. This role manages the full contract
The Global Risk Intelligence & Technology (GRIT) team is expanding its digital, reporting, and analytical capabilities to better support Financial Risk Digital Enablement (FRDE). We are seeking a Manager, Reporting, Advanced Analytics and Automation (RAA) to design,
Were looking for a Manager, Information Risk Management – DR CoE to join the Disaster Recovery Center of Excellence (DR CoE) within Global Information Risk Management (GIRM). This role leads the day-to-day execution of Level 2 Independent
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Unit Manager, Emerging Tech Enablement Summary: To supervise a team of professionals (handling consults, inbound, outbound, case, chat, escalations and investigations) to drive improvements in required skills and
The Business Manager partners with the AVP and leadership team to drive operational excellence, business performance, governance, and strategic execution. This role serves as a key enabler of organizational effectiveness by providing business insights, coordinating strategic priorities,
Our Purpose TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supportedto innovate and learn something new every day.
We are looking for a Project Manager to lead and deliver End-User Support (EUS)–focused technology initiatives across Manulife’s global footprint. This role will manage end-to-end delivery of projects related to workplace technology, service desk, endpoint management, user
About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency,