MRI Software is establishing a global Incident, Problem, Escalation, and Critical Care Management capability to improve client impact visibility, accelerate restoration, strengthen accountability, and reduce repeat issues across the global support organization. The Escalation and Problem
MRI Software is establishing a global Incident, Problem, & Escalation Management team to improve client impact visibility, accelerate restoration, strengthen accountability, and reduce repeat issues across the global support organization. The Regional Escalation Manager owns regional
Technical Support Specialist Job Description The Role The Engage Technical Support Specialist provides day-to-day technical support to clients through Freshdesk tickets and Helpdesk calls, ensuring timely and effective issue resolution. This role also assists with specific
OverviewThis role reports into Director/Sr. Manager within Technology GRC and is the technical builder behind the functions agentic AI transformation. The AI Engineer III designs, builds, and operates the AI agents and automations that deliver GRC
OverviewThis role reports into Technology GRC leadership and supports delivery across Advisory Services, the enterprise Risk Register, and Policy Governance. The Senior Technology GRC Advisor executes risk and compliance activities with a high degree of independence
OverviewThis role reports into Director/Sr. Manager within Technology GRC and is the technical builder behind the functions agentic AI transformation. The AI Data Engineer III designs, builds, and operates the data pipelines, AI agents, and automations
We are a fast-growing Australian PropTech and FinTech company specialising in new and off-the-plan property. We are looking for a skilled Zoho Developer based in the Philippines to join our remote team and work closely with our
Are you ready to dive into the world of a fast-paced tech startup? Are you ready to change the world? At PadSplit were disrupting the affordable housing industry by creating safe, attractive, and respectable co-living environments.
Luxury Presence is building the AI growth platform for real estate. Backed by Bessemer Venture Partners and other top investors, were a Series C company that has hit $100M in annual recurring revenue. More than 90,000
Job Description Provide excellent customer service to handle general incoming billing and account inquiries, and resolve customer’s concern. Verify and process applications such as account opening, closing, and modification. Verify and process bills generated from system
MRI Software’s Data Division is instrumental in enabling data-driven decision making across our organization and clients through rigorous data governance practices, quality frameworks, and stewardship standards. MRI Software is seeking a Data Steward to develop the
Senior-level contributor responsible for advanced property accounting activities, complex portfolio support, work allocation, and first-level review. This role serves as a technical resource for the team and provides direct support on client calls, property setups, and
Progressive professional role responsible for core property accounting deliverables across assigned portfolios. Within this band, accountants demonstrate increasing independence, technical capability, and ownership of financial reporting, reconciliations, review-note resolution, and support for junior staff. RESPONSIBILITIES: Process
The Training and Onboarding Coordinator will provide internal support to the training manager and onboarding department. Assist with the onboarding of new clients by preparing and coordinating training agendas and conducting training sessions. Delivering a seamless
POSITION SUMMARY: The Verification Specialist is a production and compliance support role within our US-based background screening operation. Working during US Eastern business hours, you will process regulated employment and multifamily applicant screening orders, execute searches
The Services Manager is responsible for overseeing day-to-day BPO operations, ensuring service delivery excellence, team performance, and client satisfaction. This role leads multiple teams and supervisors, drives operational efficiency, and ensures KPIs, SLAs, and quality standards
The Support Operations Analyst (WFM Capacity Planner) plays a key role in enabling consistent, high-quality global support delivery and enablement at MRI Software. This position focuses on workforce management, quality monitoring, incident support, and operational process
The Support Systems & Tools Administrator is responsible for the day-to-day administration, configuration, and operational support of MRI Software’s core support platforms. This role works closely with the Support Enablement & Delivery Systems and Tools Lead,
POSITION SUMMARY: This Analyst will work in a small team environment while processing and implementing new voicemail scripts for the Callmax website, using Goldwave audio editing software. Both new and existing account updates will be managed
The Billing Specialist will be working with the core business team as well as supporting any acquired entities’ AR portfolios. This individual will be responsible for all aspects of billing related to specific MRI Software verticals.