POSITION SUMMARY: We are seeking a dynamic and experienced Lead, Quality Engineering and Testing with a strong background in Playwright, AI-powered testing tools, and engineering principles to drive our testing strategies and ensure the delivery of
Work Setup: Onsite (MOA, Pasay) Urgency: Urgent Status: Active Account/Category/Campaign: Quality Assurance We are looking for an experienced QA Manager who can drive quality performance, strengthen coaching strategies, and elevate customer experience across operations. The Role: Lead
Job Description: The Quality Assurance (QA) Manager is responsible for leading and managing the quality function across customer service, sales, technical support, or back-office operations within the BPO environment. This role ensures consistent delivery of high-quality customer