EXL is looking for an experienced Operations Manager to lead our US Retirement Services team. The successful candidate will oversee daily operations, drive process excellence, and ensure the delivery of high-quality service to our US-based clients. This role
Work Setup: Onsite (MOA Pasay) Required Educational Attainment: Finished 2 years of College Education (No back subjects) Required Experience: At least 2 years of tenure in the BPO industry At least 1 year of experience as
Work Setup: Onsite (MOA, Pasay) Urgency: Urgent Status: Active Account/Category/Campaign: Quality Assurance We are looking for an experienced QA Manager who can drive quality performance, strengthen coaching strategies, and elevate customer experience across operations. The Role: Lead quality
Brief Job Description Ensure Timely Incubation of QCAs in allocated Processes and ensuring QC deliverables (Evaluations, reporting, feedback, reporting etc.) targets are met. Assist in set up Quality Compliance function for business processes in coordination with
Job Purpose: The Senior Wi-Fi Product Manager will ensure that Wi-Fi is used to make SM customers or mall-goers even more satisfied. The ideal candidate for this role is innovative, analytical, strategic, bold and has the
Job description: Your Role, Your Impact Organize, monitor, and support the day-to-day operations of assigned project clusters or areas. Ensure worksheets, deliverables, and project timelines are properly executed and aligned with overall project objectives. Coordinate with project
