Position Purpose: The CX Manager is responsible for the cross-functional management of all quality assurance and client experience improvement initiatives related to an innovative new program designed to assist clients with transportation challenges. The emphasis is
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this
Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions
At Probe Group, were powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and
Key Responsibilities Conduct compliance audits, reviews, and process assessments. Monitor adherence to company policies, standards, and regulatory requirements. Identify compliance gaps, risks, and process improvement opportunities. Prepare reports, documentation, and recommendations for management. Track corrective action plans and
Key Responsibilities Lead compliance audits, reviews, and process assessments. Identify compliance gaps, risks, and control weaknesses. Analyze findings and recommend corrective and preventive actions. Monitor compliance with company policies, standards, and regulations. Track and validate corrective action
About Us Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the worlds leading international companies. Outsourced is recognized as one of the Best Places to Work
ASAP | QA/Trainer | B2B Sales Operations | Onsite - Spark Cubao | Nightshift QA/Trainer | B2B Sales Operations Spark Cubao • Onsite Job Description The QA/Trainer will be responsible for training our sales team and future expansions, while
A Quality Analyst Specialist will play a vital role in ensuring the delivery of high-quality and accurate virtual assistance services in the healthcare industry. You will be responsible for monitoring and evaluating the performance of virtual
Req ID: 352067 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently
Read this first This role starts with hands-on client work. Youll first learn how our business operates by directly by supporting U.S.-based clients before gradually taking on process improvement, documentation, and broader operational responsibilities. Youll spend your
Role Overview: The Sales Campaign Manager is responsible for driving revenue and maximizing conversion rates within a high-volume Lead Generation campaign. You will lead a team of agents, optimize the sales funnel between openers and closers,
The Senior Quality Assurance Engineer is responsible for ensuring the quality, stability, and performance of platform implementations across the software development lifecycle. This role provides hands-on and technical leadership—owning test strategy for assigned projects, partnering closely
KEY RESPONSIBILITIES: Warehouse Operations Oversee daily warehouse operations. Ensure efficient receiving, storage, issuance, picking, packing, and dispatch of goods. Maintain a clean, organized, and safe warehouse. Implement and sustain 5S practices. Optimize warehouse layout and storage
We’re Hiring: Quality- Team Lead Work Where People Matter At Tech Mahindra Philippines, we’re more than just a BPO — we’re a Certified Great Place to Work® where your growth and well-being come first. With thriving
Position: Technical Project Manager Location: Remote (Philippines) Job Type: Full-time Work Schedule: 9:30 AM- 4:30 PM (PST) Role Overview: Were looking for a Technical Project Manager to own delivery across multiple engineering initiatives. This role is
Job Title: Delivery Manager Location: Remote (Philippines-based preferred) Reporting to: Leadership Team About Offshorly: Offshorly is a digital staff augmentation and delivery company with UK management and an incredible Philippines-based team. We provide developers, designers, PMs,
Key Responsibilities Analyze operational performance metrics (SLAs, backlog, productivity) to uncover trends and efficiency opportunities and bridge the gap with action plans with clear success metrics. Translate VRR, CSAT, QA, and VoC (Voice of Customer) data into
Quanta Philippines ROHQ is the regional operating headquarters of Quanta Services, Inc. located in Manila, Philippines. The ROHQ supports Quanta’s international expansion by sourcing and developing highly qualified workforce for Quanta companies in the US, Australia
The Quality Analyst conducts transaction monitoring of frontline agents calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance