Position Objective: The (IT Service Desk Technician I) position will provide IT support for all Harvard locations, as well as remote users. This position is responsible for the overall service support function of local and field technology users. Duties
The Role The L1 Service Desk Engineer is accountable for resolving client incidents and requests at first contact wherever possible and for leaving every interaction in a better state than it was found. This includes restoring service, providing
Responsibilities: Incident Management Be the first point of contact for IT incidents via our ticketing system, email, and phone Perform remote hardware and software troubleshooting using RMM and remote access tools Guide users through diagnostic steps to identify
About the Role We are looking for a Junior helpdesk engineer. The person applying for this role should be a team player but also be able to work on their own initiative. Our working hours are
Some jobs are about keeping things running. This one is about keeping things running for US users while Manila is still awake, the evening is just getting started, and someone somewhere has accidentally unplugged the thing
Requisition Number: 105237 L2 Collaboration Engineer Position Overview As a support engineer under CWF, you will provide level 1,2 & 3 break/fix collaboration support for various clients, in addition to performing remote management tasks for the aforementioned
Senior Support Technician Let’s be honest. If you’ve ever had to explain to your family why you’re eating dinner at 8am or why your “lunch break” is actually 2am, this one’s for you. This role is
We are on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations