Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors. Conduct learning
The Tier 3 IT Support & NOC Agent serves as the highest level of technical escalation within a client environment. This role is responsible for resolving complex, high-impact issues while also providing advanced monitoring oversight, incident response
Shifting Schedule On-site (1 Nito, Cebu) US Client The Team Leader – Customer Service Operations is responsible for leading a team of customer service representatives. The role focuses on driving team performance, ensuring service excellence, managing
A quick note before you apply: We genuinely appreciate your interest in joining Kake. Every application is carefully reviewed by our recruiting team. However, due to the high volume of applications we receive, were unable to
Job Description Position: Retail Applications Team Lead (B3) Organisation: Retail Applications Location: Cebu, Philippines Role Overview The Retail Apps Team Lead provides operational and people leadership within a second‑level retail support environment. The role acts as
Precision that protects the practice, one transaction at a time. Hi! Were Smartsourcing, and were looking for a Finance Admin Associate to support with day-to-day financial and administrative operations. In this role, youll assist with the
Qualifications Highschool and College graduates with no BPO Experience Average communications skills Willing to work on-site. Amendable to any given schedule A team player Can work ASAP. Job Description Handle mileage plus reservations and queries. Able
Qualifications Highschool and College graduates Must have 6 months experience in a non-voice account Average communications skills Willing to work on-site. Amendable to any given schedule A team player Can work ASAP. Job Description Handle mileage
Qualifications Highschool and College graduates with no BPO Experience Average communications skills Willing to work on-site. Amendable to any given schedule A team player Can work ASAP. Job Description Handle mileage plus reservations and queries. Able
Join CYBERBACKER and play a key role in delivering seamless real estate transactions—all from the comfort of your home. Were looking for a highly organized and detail-oriented Real Estate Transaction Coordinator to manage transactions from contract