The role will be under the Finance team. The controller is mainly responsible for ensuring the accuracy and integrity of the financial data of different entities and functions. This role also ensures that all transactions are
Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors.
The Instructional Systems Designer is responsible for analyzing learning and performance needs and translating them into effective, engaging, and measurable learning solutions. The role designs and develops instructor-led, virtual, digital, blended, and self-paced learning materials that
POSITION SUMMARY: The Pre-Cruise Service Agent at Celebrity Cruises is part of a dynamic Global Contact Center responsible for delivering exceptional service and creating memorable vacation experiences for our customers (both direct guests and travel partners.)
Job Purpose: Responsible for developing and driving our employee engagement strategy through the development and maintenance of tools, events, and activities that address engagement and cultivate a strong culture. The primary objective is to lead and
The Accounting Manager will provide relevant, accurate, complete, and timely financial reports to Management. He or she will implement accounting methods, internal controls, policies and procedures in safeguarding the companys assets. Report Management: Delivers the financial
Key Responsibilities Conduct quality audits on customer interactions (calls, chats, and emails). Evaluate agent performance against quality and client standards. Provide timely, actionable feedback to Operations and frontline teams. Analyze quality trends and identify opportunities for
SM Affiliate: International Toyworld, Inc. Store Assignment: SM Mall of Asia Responsible for assisting the Store Manager through effective administration of the department to achieve a smooth day-to-day operations and efficient customer service. Sales Achievement Plan
Be #InGoodHands with Metrobank Here at Metrobank, we dont simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you
Responsibilities Develop training materials, documentation, and resources that are clear, engaging, and tailored to different learning styles and proficiency levels. Conduct one-on-one and group training sessions covering travel booking systems, customer service protocols, and industry best practices.
JOB DESCRIPTION: Facilitates creation and or revision of applicable key work processes, procedures, templates, and forms to support the effective implementation of the company’s QMS. Carries out consultations and discussions with different Process Owners to facilitate process
Principal IT Solution Engineer Your potential has a place here with TTECs award-winning employment experience. As a Principal IT Solution Engineer working remotely in Metro Manila, Philippines, youll be a part of bringing humanity to business.
Healthcare Customer Service Representative Your potential has a place here with TTECs award-winning employment experience. As a Healthcare Customer Service Representative working onsite in Pasay, youll be a part of bringing humanity to business. Our employees
The Accounting Officer will review the analysis, substantiation, and reconciliation of accounts based on valid and complete supporting documents. He/she will check the accuracy of the reports for submission to the Accounting Manager. He/she will implement
Pay Range: ₱45,000.00 - ₱65,000.00 per month Work Assignment: Pasay and Sucat, Muntinlupa POSITION GOALS Providing professional and continuous nursing care with the following goals: Promotes and restores the resident’s health by completing the nursing process. Respecting
We are looking for an experienced ServiceNow CMDB Architect to lead the design, implementation, and continuous improvement of the organization’s CMDB environment. The ideal candidate will have strong expertise in ServiceNow CMDB configuration, CSDM, governance, integrations,
Location: MOA, Pasay City Work Setup: Onsite Start Date: ASAP Employment Type: Full-Time Job Summary We are looking for a Process Trainer who will be responsible for delivering effective training programs, supporting new hires, and ensuring employees