Responsibilities: ● Manage daily attendance, staffing, queue coverage, and peak-hour protection. ● Monitor phone, email, and chat performance and take action before service levels fail. ● Coach agents on call control, AHT, hold time, quality,
SUMMARY Join a growing managed IT services provider that’s at the forefront of AI innovation, helping businesses transform through cutting-edge technology solutions. You’ll be part of a dynamic team building AI solutions that directly impact client
SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®,
Job Description: Power Apps Developer DXC Technology Philippines Taguig, National Capital Region, Philippines About DXC: DXC Technology is a Fortune 500 Global IT Services Leader and is ranked at 152. Our more than 130,000 people in 70-plus
Work with a nationally ranked CPA and advisory firm that is passionate for whats next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across
Experience in modeling development and implementing consolidation on applications with experience of at least 2 full life cycle consolidation implementations. Responsible for quality delivery of solution implementation, deployment analysis and study of functional/technical feasibility of user
SUMMARY We are lookingfor an AI Platform Support Engineer with a strong IT/application supportbackground and hands-on experience troubleshooting APIs, integrations, logs,and AI/LLM tools. The role will serve as the first line of technical supportfor the AI
Technology Operations Engineer II Join Pax8 and help power the future of cloud technology. At Pax8, we’re transforming how businesses buy, manage, and scale cloud technology—and we’re looking for an experienced Technology Operations Engineer II to
Senior Engineer Job Description Experience: Experience designing software solutions for scale Experience with either highly trafficked customer-facing websites and/or complex mobile apps Experience working with Tech leads to optimise engineering practices and processes Experience working with one
Senior Engineer Job Description Experience: Experience designing software solutions for scale Experience with either highly trafficked customer-facing websites and/or complex mobile apps Experience working with Tech leads to optimise engineering practices and processes Experience working with one
SUMMARY The Level 2 Technician – IT & VoIP is responsible for resolving escalated technical issues across endpoints,servers, networks, and voice systems, delivering stable, high-quality IT andVoIP services for multiple MSP clients. This role owns complex
Datawords has developed an innovative value proposition by placing multicultural adaptation and international deployment of digital content at the center of an industrial production process. By combining linguistic, cultural, technical and web marketing expertise, Datawords has
Responsibilities: Deliver The Exceptional Experience: Bring our brand promise to life by providing professional, empathetic, and immediate availability to every consumer and dealer. Multi-Channel Support: Act as the first point of contact, handling task-switching seamlessly between
The Analyst acts as a strategic liaison between business objectives and technology solutions, ensuring that processes, systems, and stakeholder needs are aligned to deliver measurable value. This role encompasses two primary profiles: Business Analyst: Focuses on
Job Details: Full Stack Software Engineer profile requiring strong.NET backend, Azure cloud, and system integration experience, with additional exposure to frontend technologies and data-driven applications. Front-end and back-end development of scheduling and integration tools that support
High Level Summary: We are seeking experienced and highly skilled IT Solution Architect to join our Monitoring and Event Management Design Team. The successful candidate will be responsible for designing and implementing enterprise monitoring and observability
Non-negotiable skills we are looking for: Excellent communication skills to drive continuous improvement by reducing alert noise, shorten MTTR, and improve change success by embedding postmortem learnings into patterns, rules, and pipeline: Cloud Observability: Azure Monitor/App Insights/Log
Job Description: The Service Coordinator’s purpose is to provide a positive, warm and welcoming response to all communications received from clients by phone and email. They help organize and facilitate the flow of work through the
Job Description The Project Engineer II is responsible for planning, implementing, and delivering technology solutions that meet client requirements while ensuring high-quality project execution. This role independently manages standard infrastructure projects, collaborates with internal teams and
SUMMARY We are looking for an AI Platform Support Engineer with a strong IT/application support background and hands-on experience troubleshooting APIs, integrations, logs, and AI/LLM tools. The role will serve as the first line of technical