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Position Objective: The (IT Service Desk Technician I) position will provide IT support for all Harvard locations, as well as remote users. This position is responsible for the overall service support function of local and field
You’ve been grinding remote tickets for years. You’ve mastered the queue. You’ve soloed Exchange. You’ve tanked Azure outages and DPS’d your way through AD forests. Now it’s time to squad up with a team that backs
