WHAT YOULL OWN Oversee the daily operations of the contact center team and ensure performance targets are met Coach, mentor, and motivate teammates to consistently deliver excellent service Monitor real-time performance metrics and step in proactively
YOUR NEXT CAREER MOVE STARTS HERE! Alorica is preparing in expanding our Content Moderation Team! Were looking for passionate and experienced professionals to join our growing team! 1.Sr. Operations Manager Responsibilities: Oversee the day-to-day operations of