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JOB SUMMARY The HR Supervisor bridges the HR Manager and the frontline HR team, overseeing the performance, quality, and development of HR Specialists across Recruitment, Compensation & Benefits, Employee Relations, and Employee Engagement. The role is the
The Quality Analyst conducts transaction monitoring of frontline agents calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance
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