Job Summary: As a team lead, he/she would have experience in a supervisory/manager role in a call center. The incumbent would be the primary point of contact with client and would be responsible for all day-to-day activities.
Overview The Operations Manager is responsible for overseeing the day-to-day operations of assigned accounts, ensuring delivery of client and internal performance metrics while maintaining operational efficiency and financial performance. This role manages service delivery, staffing, productivity,
General Information City Cebu State/Province Central Visayas (Region VII) Country Philippines Date Tuesday, January 20, 2026 Working time Full-time Ref# 20037307 Job Level Individual Contributor Job Type Experienced Description & Requirements About Xerox Holdings Corporation At
Job Description Responsible for leading the development and execution of strategic projects by transforming identified opportunities into viable and well-structured business ventures. The role oversees project assessments, feasibility studies, financial modeling, proposal development, and transaction support while managing
We are looking for a Quality Engineer – NPI (Medtech) to lead quality activities during New Product Introduction (NPI) and ensure successful product launches in a highly regulated medical device manufacturing environment. In this role, you
PEOPLE SERVICE MANAGER Location : IT Park, Cebu Shift : 7am-4pm, Mon-Fri Arrangement : Onsite Unlock your potential! + Manage a team of 100+ Team Members + Brings the WOW and makes it easy for our
POSITION TITLE: Global Senior Manager, DFS REPORTING TO: Sr. Director, Global Controller LOCATION: Cebu, Philippines Position Responsibilities: This position reports to the Global Controller and is responsible for the integrity of our financial statements including the
What youll do: Provide real-time support on assigned agents so theyll perform at their highest level. Provide statistical/performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill
About the role With Intelligence is a leading data and intelligence provider specializing in the asset management sector. We deliver high-quality insights and analytics, empowering clients to make informed investment decisions. We are looking for a
Job Title: IT - Service Desk Manager Location: FLB Corporate Center - Archbishop Reyes Ave, Cebu Business Park, Cebu City, Cebu 6000 Gross Monthly Salary: PHP 75,000 - PHP 120,000 (depending on experience) Work Arrangement: Office
WHAT YOULL OWN Oversee the daily operations of the contact center team and ensure performance targets are met Coach, mentor, and motivate teammates to consistently deliver excellent service Monitor real-time performance metrics and step in proactively
CONTACT CENTER QUALITY ASSURANCE TEAM HEAD The Service Quality Team Head champions and operationalizes the Contact Center of the Future’s end‑to‑end service quality strategy across customer interactions and case/transaction handling. As the gatekeeper of experience quality
The People Design (PD) Team Leader is responsible for leading the day-to-day execution of recruitment and talent acquisition activities, ensuring workforce requirements are fulfilled efficiently and in accordance with established timelines, quality standards, and service-level expectations.
Location: Cebu (Onsite) Availability: Immediate joiners preferred Job Summary: The Operations Supervisor (Team Leader) will lead and manage a team of B2B sales agents within a BPO/call center environment. This role is strictly focused on driving
We are looking for a Human Resources Business Partner ! Welcome to Dyninno, a San Francisco-based group of companies that has been providing products and services in finance, travel, and entertainment across 50+ markets since 2004.
YOUR NEXT CAREER MOVE STARTS HERE! Alorica is preparing in expanding our Content Moderation Team! Were looking for passionate and experienced professionals to join our growing team! 1.Sr. Operations Manager Responsibilities: Oversee the day-to-day operations of
Site: Cebu City Salary: PHP 50,000 per month Contract Duration: 6 months (Project-Based) Start Date: ASAP About the Role We are looking for an experienced Team Leader to lead a dynamic team at Cebu City. In
Responsibilities: • Develop and maintain a 1–3 year workforce plan aligned with business growth and succession needs. • Design and update organizational structures, job levels, and reporting lines. • Analyze headcount, attrition, and skills gaps; provide
About the Role We are seeking a Service Desk Team Leader to lead and manage a team of Service Desk Analysts in a 24x7 support environment while ensuring the achievement of service levels, operational excellence, and