Essential Functions/Core Responsibilities • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Reports results of evaluations to appropriate Business stakeholders (Quality Leadership,
The Role The Branch Business Manager position is responsible for managing the branch’s overall profitability. He/she determines market/ business potential in his/her branch /area of responsibility. When it comes to career growth, it is an opportunity
Reporting to the Sr. Human Resources Business Partner, the Human Resources Business Partner (HRBP) is responsible for consultation to call center support employees at all levels related to staffing, performance management, compensation, employee relations, organizational design/development
Requirement : Cebu Based and Quality background The Supervisor, Quality is responsible for supporting Transactional Monitoring for a single/multiple clients with multiple programs or lines of businesses within a single site and supervises all on-site Quality