We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the
About the Technical Support Agent The Technical Support Agent is responsible for diagnosis, troubleshooting, escalating to the engineering team, and handling escalations from the tech support team. The areas of technical support for our wireless and Power Over Ethernet camera systems span the typical connectivity
About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry
About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh
Job Description: Provide timely technical assistance for Freshservice-related issues. Maintain system uptime and configuration integrity. Enable efficient use of Freshservice features across IT teams. Support business operations through proactive maintenance and guidance. Scope of Services Incident Management &
About us: At Amber, were always on the hunt for the most talented individuals in the industry to join our team. Were dedicated to delivering top-notch service to our customers and know that our employees are
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the
About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform
About us: At Amber, were always on the hunt for the most talented individuals in the industry to join our team. Were dedicated to delivering top-notch service to our customers and know that our employees are
At Probe Group, were powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and
L2 Technical Support Specialist Role Summary The L2 Technical Support Specialist will be responsible for providing level 2 support. Role Description Research issues not able to be resolved by Tier 1 and identify system fault Provides initial fault isolation and proposes
About Us: Welcome to EastWest BPO, where weve been experiencing phenomenal growth since 2009 and were thrilled to share our excitement for whats to come! Weve expanded from a single location to four, including two domestic
About Us: Welcome to EastWest BPO, where weve been experiencing phenomenal growth since 2009 and were thrilled to share our excitement for whats to come! Weve expanded from a single location to four, including two domestic
About Us: Welcome to EastWest BPO, where weve been experiencing phenomenal growth since 2009 and were thrilled to share our excitement for whats to come! Weve expanded from a single location to four, including two domestic
About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh
PLEASE NOTE THAT THIS IS ONLY FOR POOLING PURPOSES. WE WILL CONTINUE TO PROCESS APPLICATIONS ONCE OUR BACOLOD-BASED HIRING REQUIREMENTS HAVE BEEN CONFIRMED. *New hires are required to report onsite during the onboarding and training period
What You Will Do Design the end-to-end architecture of AI agent experiences including internal AI agent solutions and Salesforce Agentforce deployments Define AI agent orchestration logic: resolution paths, escalation triggers, handoff protocols, and fallback behaviors Own agent behavior design, prompting
Role Purpose Lead operational execution for a designated GDC site, ensuring high-volume support delivery meets productivity, Service Level Agreement (SLA) attainment, quality, and client experience targets. Serve as the site’s operational leader for support execution, aligning local delivery
General Information City Cebu State/Province Central Visayas (Region VII) Country Philippines Date Tuesday, January 20, 2026 Working time Full-time Ref# 20038437 Job Level Individual Contributor Job Type Experienced Description & Requirements About Xerox Holdings Corporation At
About Frontier Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh