Overview We are looking for an outcome-driven Product Manager to own and evolve the Contact Center experience for agents and members. This role focuses on simplifying agent workflows, integrating tools, and automating manual processes to reduce call
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us,
Job Purpose/Overview: The Manager, Project Training & Quality is responsible for leading client-specific and business unit quality assurance and training initiatives, including quality monitoring, training program development, performance analysis, quality improvement, audit readiness, and compliance activities. This
About Dialpad Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time. More than 70,000 companies
About the position This is a full-time position under AvePoint as your employer. The role will be client‑facing, working directly with one of AvePoint’s clients. We are seeking a Modern Work Engineer to join our clients
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us,
This is a remote position. Join one of the Philippines fastest-growing tech companies! Open to Philippine-based candidates only. Company Overview Full Scale is a tech services company that helps businesses build dedicated teams of skilled software
Lead the development of long-term and short-term staffing strategies based on forecasted call volumes, operational trends, and business requirements. Develop accurate forecasts for call volumes, service levels, and operational activities. Ensure the right staffing levels are
Job Responsibilities Secure deals with enterprise client for products & services such as Cybersecurity & Cloud Services, IT Resource Outsourcing, IT Infrastructure, Managed Print, IP Telephony and Security and Physical Door Access systems. Manage enterprise accounts to
Work Setup:Remote Working Schedule:Monday - Friday (Central Time) Salary:$1,200 - $1,500 Employer:MSP company operating in Austin, Texas Position Summary We are seeking a dedicated IT Service Coordinator to join our technical support team. This role is
Overview The MITEL Engineer is responsible for the design, implementation, configuration, and support of Mitel communication and contact center solutions. This role works closely with clients and internal stakeholders to deliver scalable and reliable voice, VoIP,
Work Schedule: 6 AM - 3 PM (AU Shift) Work Location: McKinley Hill, Taguig Work Setup: Temporary onsite The Relocations team is responsible in ensuring Canon machines are relocated or moved and properly installed back and
Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isnt a buzzword - its