POSITION OVERVIEW Seeking an experienced Commercial Title Searcher with deep expertise in Texas commercial title work to join its team. This role is responsible for conducting thorough, accurate title searches on complex commercial properties — including specialized
Main Responsibilities: Manage call volume, daily attendance, and program break schedules to optimize agent allocation. Assist in setting metrics and targets for service excellence. Scope of Work: Monitor agent status in real-time, ensuring optimal staffing levels
Position Summary The HR Business Partner (HRBP) serves as a strategic and operational partner to site leadership, supporting business objectives through effective site management, employee relations, performance management, and compliance. The HRBP provides hands-on HR support
Main Responsibilities: Manage call volume, daily attendance, and program break schedules to optimize agent allocation. Assist in setting metrics and targets for service excellence. Scope of Work: Monitor agent status in real-time, ensuring optimal staffing levels