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Overview The Telecommunications Specialist is a hands-on technical expert responsible for implementing, configuring, and maintaining enterprise telecommunications and contact center platforms. This role provides subject-matter expertise in Genesys Cloud CX (PureCloud), IVR design, call flow execution,
Job Description The SDA/DNAC Engineer is the top-level support for a complex global network Capgemini is supporting. Focus area of this position is primarily on SDA/DNAC managed fabric sites. The responsibilities of this position often exist
DUTIES AND RESPONSIBILITIES Owns and drives churn mitigation and retention programs for the legacy voice portfolio through proactive customer engagement and structured migration to SIP-based and IP voice solutions Identifies at-risk accounts and executes targeted retention,
FUNCTIONAL DUTIES & RESPONSIBILITIES Owns the product strategy and end-to-end lifecycle management of Next-Gen Voice Service including product roadmap, positioning, pricing and P&L, GTM planning, and performance management Leads strategic partner engagement, joint business planning, enablement,
Ensuring the reliability, performance, and scalability of the company’s global Unified Communications, Voice, and Audio/Visual infrastructure. This is a highly technical, hands-on engineering role responsible for driving major transformation initiatives across platforms such as Cisco Call
We are seeking a technically strong, site-oriented Electrical Engineer/LV Systems professional for a project in Tuguegarao, Philippines. Key Responsibilities: Supervision, installation, testing & commissioning of Electrical and LV systems Coordination with contractors, consultants, vendors, client &
Job Title : L2 Network Support Engineer Experience: 4+ Years Network experience Role Type: Global Network Operations Support Shift: 24x7 rotational shifts (as per global support coverage) Job Summary The L2 Network Support Engineer will support