Purpose The purpose of the L2 Service Desk Associate role is to provide higher-level technical support to end users by handling incidents and service requests that have been escalated by L1 Service Desk engineers. The role
Who We Are At AMCS, sustainability means business — and careers that create impact. From our roots in Ireland to our teams across Europe, North America and Australasia, we are bringing together ambitious people to help
Who We Are At AMCS, sustainability means business — and careers that create impact. From our roots in Ireland to our teams across Europe, North America and Australasia, we are bringing together ambitious people to help
About Rimes Rimes provides the Intelligence Fabric for Capital Markets, a trusted data network and intelligence architecture that transforms fragmented data, operations and workflows into decision-grade intelligence. The world’s leading institutional investors, asset managers, and service
Your missionThe Service Desk Technician role is responsible for providing advanced technical support to resolve escalated issues from Level 1 support. This position requires a strong technical background, excellent problem-solving skills, and a customer-focused approach. The
Key Responsibilities Team Leadership & Management • Supervise, mentor, and guide the L1 helpdesk team to ensure high performance and service quality. • Manage team scheduling, attendance, task allocation, and workload distribution. • Conduct regular team
Join our Global Customer Support Team and help customers succeed with the software that powers their operations. As a Software Support Engineer, you will own first‑line support for our products, solve issues with confidence, and guide
Responsible for: The IPC Manager drives operational stability, high service availability, and business continuity across the enterprise. Actively bridging technical operations with real-world business activities, this role ensures scheduled IT changes and unexpected outages are managed
At Probe Group, were powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and
Who We Are At AMCS, sustainability means business — and careers that create impact. From our roots in Ireland to our teams across Europe, North America and Australasia, we are bringing together ambitious people to help
Key Responsibilities Team Leadership & Management • Supervise, mentor, and guide the L1 helpdesk team to ensure high performance and service quality. • Manage team scheduling, attendance, task allocation, and workload distribution. •
About us At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world. As one of Australasias leading technology providers, we work with customers across industries to solve real-world
Job Title: ITSM Process Specialist Line of Business: IT Managed Services Role Purpose The ITSM Process Specialist operates, manages, and governs core ITIL-aligned processes across the Managed Services business unit and client accounts. Serving as a
Work Setup Full Time, Regular role Work Shift: Shifting Schedule Hybrid Setup, working onsite once a week Key Responsibilities As part of the process team, provide a point of contact responsible for operating, managing, and governing