JOB SUMMARY A Sr. Financial Planning and Analysis (FP&A) Manager is responsible for leading the budgeting, forecasting, and financial analysis processes to advise and support strategic decision-making within the organization. This role involves in depth knowledge in
Company Description Launched in 2016, Simplesat delivers customer feedback clarity for high-volume support teams. Over 1,000 brands use us to run CSAT, CES, NPS, and 5-star surveys inside the tools their teams already live in, then turn
Responsibilities · Own day-to-day accounts receivable activities for assigned retail and distributor accounts, including invoicing, cash application, account reconciliations, and collections. · Monitor customer aging and proactively follow up on past-due balances and unresolved items. ·
Job Summary: The WFM Forecasting Analyst is responsible for analyzing historical contact volume, handle times, and operational trends to generate accurate short-term and long-term volume and staffing forecasts across all service channels (voice, chat, email, messaging). Key Responsibilities: Volume &
Main Responsibilities: Manage call volume, daily attendance, and program break schedules to optimize agent allocation. Assist in setting metrics and targets for service excellence. Scope of Work: Monitor agent status in real-time, ensuring optimal staffing levels for
The Medical City Clinic is looking for a Costing and Pricing Analyst to join our growing team. This role supports sustainable growth and patient access by developing, analyzing, and monitoring costing and pricing for healthcare services
ABOUT THE ROLE The Vice President, Workforce Management (WFM) Transformation is a global leadership role responsible for driving the strategic transformation, modernization, and continuous improvement of SSGs Workforce Management organization across APAC, North America and LATAM.
This is a remote position. Jedox EPM Implementation Architect (Permanent AU Dayshift, Remote/WFH Philippines) Location: Philippines – Remote / Work From Home Employment Type: Full-Time Work Arrangement: Permanent WFH Client: Australian-based Compensation: ₱150,000–₱200,000+/month, depending on experience
Main Responsibilities: Manage call volume, daily attendance, and program break schedules to optimize agent allocation. Assist in setting metrics and targets for service excellence. Scope of Work: Monitor agent status in real-time, ensuring optimal staffing levels for
About The Role The Workforce Management (WFM) Manager will lead the end-to-end optimisation of our Customer service team dedicated to the Woolworths MarketPlus. Managing a footprint of 100–200+ FTE, you will ensure optimal staffing across critical
Why Join enablesGROUP? Since 2016, enablesGROUP has been on a mission: to deliver high-quality operations and outsourcing services to every client, big or small. Fast forward to 2026, we’ve grown our global footprint to serve 100+