Were hiring. The Workforce Supervisor ensures that the Real Time Analysts take actions to ensure the company achieves its key performance indicators and its daily, weekly, monthly and quarterly goals. The RTA Supervisor works with the Workforce Manager and internal
Key Responsibilities: Manage scheduling, attendance, and staffing requirements. Monitor real-time performance and address staffing gaps. Support forecasting, capacity planning, and reporting. Analyze workforce metrics and recommend improvements. Coach Workforce Analysts and coordinate with Operations teams. Qualifications: Experience in
About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our
The Responsibilities: Manages day to day operation MIS team that use business data and statistical methods to provide insight into business performance and suggest area and methods of improving operations. Implements and oversees the analytical approaches
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
The Operations Supervisor for Group Benefits CSC is primarily responsible for the day-to-day operations of the program according to the scope of work and service level requirements. Duties include hiring, managing performance, and developing strategic approaches to
The Scheduler is responsible for managing the workforce management processes including scheduling and change management to ensure that KPIs are met. In addition, this position also serves as the central point of contact for supervisors and senior management as related to
Requisition Number: 105377 Supervisor Services Location: This is a hybrid opportunity where you will work 1 day in the office, 4 days a week from home. Insight at a Glance 14,000+ engaged teammates globally $8.2 billion in
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
Job Duties and Responsibilities: Team Leadership and Operations Supervise your Team ensuring all tasks meet quality, productivity, and compliance standards. Supervise multiple LOBs and mixed agents between PH and MX with ease. Monitor workload, attendance, adherence,
Overview The WFM Supervisor candidate will oversee a team of analysts that are responsible for all facets of workforce planning and intraday management. This individual will determine and communicate work schedules and resources for various call queues across the
Company Description Aboitiz Foods is an integrated regional food and agribusiness company dedicated to creating a high-performance culture anchored on our time-honored values of Integrity, Teamwork, Innovation, and Responsibility. Through the collective strengths of our subsidiaries,
Job Objective / Purpose The Workforce Specialist provides critical operational, administrative, and workforce support to ensure the seamless, efficient, and consistent delivery of clinic services. The role is responsible for coordinating day-to-day manpower deployment, timekeeping processes, and operational
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
OUR STORY At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the
What We Do Coda delivers commerce solutions that accelerate global growth for our partners. With over a decade of experience, we’re trusted by 300+ publishers—including Activision, Bigo, Electronic Arts, Moonton, and Riot Games—to grow their revenue
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing