At Symbos, we create connected experiences by bringing together exceptional people, smart technology and a culture built on empathy and trust. As an Australian-led organisation with global scale, we partner with clients to deliver high-quality customer
The Role The Workforce Analyst owns the end-to-end coordination of scheduling and handoffs once a Virtual Assistant (VA) is successfully hired and matched with a client. This role works cross-functionally with Sales, CSM, Talent Acquisition (TA), Training,
The Workforce Scheduler is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on a weekly basis. The focus is to provide guidance on staffing levels needed by each program he
Eligibility Criteria: Open to all 2S to 4S advocates Must be a regular employee with at least 6 months tenure in their current role Not enrolled in a Performance Improvement Plan At least Meets Expectations or
URGENT HIRING: HOME CARE TRAINING COORDINATOR Build the trainers who build our VAs. Every module you design and every cohort you coach turns a new virtual assistant into a confident, plug-and-play home care professional. At OLIVIA,
MAIN JOB PURPOSE The Multiskilled Flexibles Operator is responsible for operating the sachets filling line (1:4 man-to-machine ratio) and deliver the required output within the set safety and quality standards. S/he can perform troubleshooting, maintenance, improvements
About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20
About Brainbox Brainbox is different from every other BPO. It’s not just the amazing culture, strong brand, loyal customers, and talented staff - it is deeper than that. The Brainbox core value of ‘Always Be Kind’
Work Setup: Onsite Location: Centris, QC Schedule: Shifting, UK time Qualifications: Bachelors Degree 3 to 6 years scheduling experience. Voice contact center scheduling experience. Scheduling Tools (IEX, Verint, Genesys and Aspect etc.) Understanding for Occupancy, Utilization
The Project Scheduler will be responsible for developing and maintaining project schedules. The Project scheduler is responsible for planning and sequencing project activities for each phase and construction discipline and reporting progress against the planned schedule. Also, provides
Join our team as a WFM Manager and lead data-driven workforce strategies that improve service levels, staffing efficiency, productivity, and operational performance. In this role, you will combine proven workforce management practices with AI, automation, and advanced analytics