Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will direc...
Oversee a team of analysts that are responsible for all facets of workforce planning and intraday management. This individual will determine and communicate wor...
The purpose of this job is to manage the workforce department that is responsible for forecasting, scheduling/staffing, and real-time monitoring of various call...
The Workforce Planner is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on ...
The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analys...
The Workforce Planner is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on ...
The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analys...
The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analys...
The Assistant WFM Manager is a junior manager who manages either planners or both planners and real time analysts. This person is responsible for managing and a...
The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analys...
The successful candidate will oversee a team of analysts that are responsible for all facets of workforce planning and intraday management. This individual will...
The Workforce Real Time Analyst manages and/or balances service levels for the call center across all internal and external locations, lines of business and pro...
The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analys...
The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analys...
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will direc...
- Responsible for scheduling and workload distribution for call center representatives to ensure high utilization rate and high quality service. - Identifies an...
The successful candidate will oversee a team of analysts that are responsible for all facets of workforce planning and intraday management. This individual will...
RESPONSIBILITIES: Effectively communicate with business leaders to set expectations and confirm business needs. Enter exceptions and out of office tracking such...
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will direc...
The Workforce Planner is responsible for maintaining the hiring plans, developing rolling forecasts, generating schedules, maintaining rosters, and the like on ...
