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The MSP Trainer is responsible for designing, delivering, and continuously improving technical, operational, and security training programs within a 24/7 Managed Services Provider (MSP) environment. This role ensures that technicians and client-facing teams are effectively onboarded, consistently
JOB SUMMARY The Training and Quality Assurance (QA) Supervisor is responsible for overseeing, integrating, and executing both Training and Quality Assurance functions to ensure employees are fully prepared, compliant, and consistently meeting client and operational performance
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