CONTACT CENTER QUALITY ASSURANCE TEAM HEAD The Service Quality Team Head champions and operationalizes the Contact Center of the Future’s end‑to‑end service quality strategy across customer interactions and case/transaction handling. As the gatekeeper of experience quality
Position: Wellness Store Advisor Reports to: Customer Supervisor/Customer Manager Department: Retail Sales & Operations Job Summary The main role of the Wellness Store Advisor is to ensure that every customer interaction results in a very positive experience