Role: Process Excellence Manager Location: Cebu City Education: Any Graduates Responsibilities :Audit the number of cases / calls as mandated by the client and track performanc e• Review calls/completed cases for adherence to internal/regulatory guideline s• Record
Hiring: Team Lead – Quality Analyst (GenAI) | Remote (PST/EST) We’re looking for a Team Lead – Quality Analyst to drive data quality excellence across our Generative AI programs. This role combines hands-on quality review, team leadership, and process improvement in
Call Center Agent - Retail Account Cebu City | Onsite Caldwell Communications Job Description: We are hiring Call Center Agents to assist shoppers with inquiries, purchases, returns, and general account concerns while providing excellent customer service.
Job Mandate Primarily responsible for monitoring call, email, and social media interactions made by Customer Service Officers and performs the role of key implementers of all quality initiatives of the Customer Contact Center. Acts as subject matter
CONTACT CENTER QUALITY ASSURANCE TEAM HEAD The Service Quality Team Head champions and operationalizes the Contact Center of the Future’s end‑to‑end service quality strategy across customer interactions and case/transaction handling. As the gatekeeper of experience quality (voice, non-voice & digital
Basic Function Monitoring of transactions as per process guidelines Conduct call quality coaching to the associates Essential Functions Providing event-based and frequency-based feedback. Collecting and analyzing trends and patterns Assisting Ops-AM in identifying training needs for the agents
COMPANY PROFILE: It is a well-known German Company that creates commercial vehicles worldwide. One of the most famous manufacturing companies for luxury cars is expanding its worldwide production network Position: Mandarin Data Specialist Industry: German Luxury
Company Description Brief We are seeking a motivated and detail-oriented individual to join our Inspection back-office team. The successful candidate will play a key role in analyzing our core back office processes, brainstorm/test/trial ideas, and implement
Company Description Aboitiz Foods is an integrated regional food and agribusiness company dedicated to creating a high-performance culture anchored on our time-honored values of Integrity, Teamwork, Innovation, and Responsibility. Through the collective strengths of our subsidiaries,
Company Description Aboitiz Foods is an integrated regional food and agribusiness company dedicated to creating a high-performance culture anchored on our time-honored values of Integrity, Teamwork, Innovation, and Responsibility. Through the collective strengths of our subsidiaries,
Company Description At QIMA, we’re on a mission to help our clients make products consumers can trust. Working with over 30,000 global brands, retailers, manufacturers and food growers, we are on the ground wherever products are
Company Description Aboitiz Foods is an integrated regional food and agribusiness company dedicated to creating a high-performance culture anchored on our time-honored values of Integrity, Teamwork, Innovation, and Responsibility. Through the collective strengths of our subsidiaries,
About Vivant Vivant is a fast-growing U.S.-based Managed Services Provider (MSP) delivering enterprise-grade connectivity, networking, VoIP, and managed IT solutions to multi-location businesses across the United States. We operate in a high-performance, fast-paced environment where uptime,
Location: Cebu Business Park, Cebu City (Open to Manila-based candidates willing to relocate) Work Setup: Onsite (Will transition to hybrid after 6 months) Work Schedule: Dayshift Position Overview The General Ledger Manager is responsible for overseeing
The Role As a Senior Sales Officer, you are responsible for delivering assigned targets for loans and non-lending products. While delivering sales targets, the Senior Sales Officer will need to ensure internal process and regulatory requirements are
Job ID:41687 Data Management Analyst Lloyds Register Location: Philippines What Were Looking For We are seeking a Data Management Analyst to join Lloyd’s Register’s Data Team, supporting the development and adoption of enterprise-wide data management
The Role As a Customer Advisor - New Accounts Officer, you will handle in-house selling, cross-selling of bank products and services, and managing of account portfolio to achieve sales targets. You will process the opening of new
PRINCIPLE PURPOSE OF JOB: We are currently seeking Team Leaders to support a growing client base and manage the day-to-day operational activities of the production team and to help stabilization of the process combining their clinical and/or
Senior Full Stack Developer (₱80K-₱100K | Hybrid | FREE AI Certification) Cebu City | Hybrid (IT Park) | 7:00 AM–4:00 PM | Monday–Friday You are a technical leader and architect, driving the deployment of critical features
What Youll Do As a Senior Sales Executive at Rockwell Land, you will play a pivotal role in achieving sales targets by leveraging your expertise to build strong relationships with clients and promote Rockwell’s premier properties.