Key Roles & Responsibilities: Overview Will offer technical training and coaching on the OE broad disciplines – i.e. Agile, Lean, Design Thinking, CI. OE workshops (e.g., Problem Solving tools and techniques, VSM, CJM, Scrum, CI workshops).
Talent Acquisition & Onboarding Specialist (US Client Support) – Night Shift Makati Site | BPO Career Opportunity Makati is hiring a Talent Acquisition & Onboarding Specialist who will manage the end-to-end onboarding process of candidates hired for US-based
Position Overview We are seeking an experienced Country Manager to lead business development initiatives for our BPO services in the Philippines and key international markets. The ideal candidate will be responsible for acquiring strategic clients, bringing in relevant
Team Leader (Spanish speaker) Duties and Responsibilities: Ensures that the team and staff meet the account’s productivity standards. Responsible for monitoring call center and agent on-line ACD data, ensuring that the floor operations meet the standards
The Quality Analyst conducts transaction monitoring of frontline agents calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance
Company Description ATAIN is a leading next-gen customer experience company, specializing in AI-led transformative experiences for global brands. With a focus on digital and human intelligence, ATAIN manages end-to-end CX journeys across Travel and High Growth
Ensures the profitability of the account/s / program/s by making certain that client KPIs, goals, and targets are met. Ensures that company-set ratios for staffing are maintained for smooth operations of the program/s, and that the manpower
Key Responsibilities: Review and analyze program performance metrics to identify needs and opportunities for improvement. Provide written performance appraisals, setting clear objectives and expectations for team members. Act as a key escalation point for front-line team
This is a full-time independent contractor role . Candidates must be able to commit exclusively to this position and not engage in part-time or freelance work once hired . Are you a proactive communicator who enjoys
The PHRN Clinical Manager is responsible for providing strategic and operational leadership to a team of Philippine Registered Nurses (PHRNs) delivering high-quality clinical support services within a healthcare business process outsourcing (BPO) environment. This position is accountable
Job Summary The Team Leader is responsible for overseeing the daily performance and productivity of a team of customer service representatives or associates. This role ensures that operational targets, quality standards, and client expectations are consistently achieved
Job Summary The Team Leader is responsible for overseeing the daily performance and productivity of a team of customer service representatives or associates. This role ensures that operational targets, quality standards, and client expectations are consistently achieved
ALORICA PHILIPPINES – MASS HIRING THIS 2025 NOW HIRING: Customer Service Representatives – No Experience Needed Alorica is aggressively hiring this year! Why? Because we’ve won new global clients — and that means thousands of openings across
ALORICA PHILIPPINES – MASS HIRING THIS 2025 NOW HIRING: Customer Service Representatives – No Experience Needed Alorica is aggressively hiring this year! Why? Because we’ve won new global clients — and that means thousands of openings across
ALORICA PHILIPPINES – MASS HIRING THIS 2025 NOW HIRING: Customer Service Representatives – No Experience Needed Alorica is aggressively hiring this year! Why? Because we’ve won new global clients — and that means thousands of openings across
ALORICA PHILIPPINES – MASS HIRING THIS 2025 NOW HIRING: Customer Service Representatives – No Experience Needed Alorica is aggressively hiring this year! Why? Because we’ve won new global clients — and that means thousands of openings across
SALES ASSOCIATE: Job Details: Will handle Sales Account in a specific area Manage to meet monthly quota and able to have new accounts Can do field work and can build rapport with clients Pleasing Personality Job Qualifications
We’re hiring: Operations Manager (Minimum 4–5 years experience – BPO) Location: Pasig City | Onsite | Night Shift Account: Healthcare (BPO) Compensation ₱80,000 basic salary ₱10,000 allowance Qualifications (Strict) Minimum 4–5 years experience as Operations Manager in a
Customer Service Representative - Non-Voice Metro Manila | Onsite Job Description We are hiring Non-Voice Customer Service Representatives to handle customer inquiries through chat, email, or messaging platforms. Deliver professional assistance without using the phone. Responsibilities:
COMPANY PROFILE: They provide services as a one-stop solution for their clients promptly and reliably in implementing their business in the Philippines. Position: Japanese Client Support Agent Company Industry: BPO Company Work Location: Makati City Salary: Php 60,000 -