Key Responsibilities/Accountabilities: • Should have good client relationship (both internal and external) • Coordinates with all departments to ensure that the Quality Targets are met • Designs the Quality Management System that standardizes and documents all processes •
Are you ready to make an impact? Join Infosys BPM as a Quality Supervisor (Finance and Accounting Experience required) and jumpstart your career! Key Responsibilities: Financial Assessments and revenue health. Process Management - Ensure adherence to Quality framework
Are you ready to make an impact? Join Infosys BPM as a Quality Manager (Finance and Accounting experience required) and jumpstart your career! Key Responsibilities: Process Management Ensure adherence to Quality framework for existing scope and deploy the
R1 RCM PHILIPPINES, INC . is a leading provider of technology-driven, end-to-end revenue cycle solutions that transform the patient experience and financial performance of healthcare providers. R1 RCM Philippines serves as a strategic hub for global
WORK BRIEF: The primary purpose of this position is to identify, analyze and enhance competencies of associates and ensure delivery of service level quality metrics per our customer agreement in alliance with Firstsource’s core values. This person
Position Overview This exciting, fast-paced role will involve managing both quality assurance and training strategies on a large, complex, and dynamic program. The successful candidate will be responsible for developing and implementing a holistic quality and learning strategy,
Your Job As an Advanced Quality Planning (AQP) Engineer , you will be responsible for driving quality planning activities for new product development and product modifications. You will work closely with Product Development, Manufacturing, and Cross-Functional Teams to
Summary of the role An Operations Quality Analyst-Junior you play a key role in optimizing agent performance and enhancing customer experience. You conduct regular reviews of agent interactions with clients through different channels to evaluate their performance
Purpose of the Role The Senior Quality Assurance Engineer is responsible for ensuring the quality, reliability, and integrity of the coalition loyalty platform across all customer-facing channels and backend systems. This role plays a critical part in protecting
Physical AI Quality Manager Work Schedule: 6AM to 3pm EST (10AM to 7pm Ireland) Work Set Up: Remote Position Overview This exciting, fast-paced role will involve managing quality on a large, complex, and dynamic program. The successful candidate
Oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Designs training programs or process enhancements that correct quality issues Responsibilities: Accomplishes quality assurance human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling,
Job Summary The Quality and Compliance Analyst is responsible for monitoring and evaluating customer interactions to ensure compliance with company policies, client requirements, and regulatory standards. This role identifies performance gaps, provides actionable feedback, and partners with
Candidate Profile Must have at least 1 year experience as a Sr. Manager, Training & Quality Must be willing to work onsite in UP Technohub Effective communication skills, both written and verbal Proficient in Microsoft Office Ability
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is
About Penbrothers Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort
SKILLS AND ABILITIES: Proficiency with multiple productivity tools including, or very similar to: Database Querying (SQL Server, Azure, Netezza, Oracle) Big Data / Hadoop Middleware software execution and administration (Biztalk) ETL Software (DataStage) HP Quality Center, ALM,
QA Sr. Supervisor is responsible for supervising and monitoring the effective implementation of all QA activities that were used to fulfil requirements for Management System. supervises the implementation and effectiveness of the established quality control system for
Leads a team of 12- 20 customer service associates and motivates them to achieve the team’ SLA. Consistently achieves all KPIs and SLAs set by the clients with strict adherence to Quality parameters. Floor walks
The Operational Learning and Performance (OLP) team provides innovative and digital learning, quality, and knowledge management solutions to the Canadian Operations business lines. Our solutions are aligned to the overall strategy and vision for Canadian Operations and enable
About the Role Location: Calumpit, Bulacan Role Type: Full-time / Onsite Work Schedule: Five-day workweek Department: ROYU PVC Plastics Reporting to: General Manager Be the Leader Behind Product Quality & Innovation We’re looking for a Quality Control and