Main Responsibilities: Manage call volume, daily attendance, and program break schedules to optimize agent allocation. Assist in setting metrics and targets for service excellence. Scope of Work: Monitor agent status in real-time, ensuring optimal staffing levels
HIRING! SALES REPRESENTATIVE Luzon Bataan / Zambales La Union / Baguio Metro Manila North Batangas Cavite Laguna / Quezon Visayas Iloilo / Panay Leyte / Samar Cebu / Bohol Mindanao Cagayan de Oro MINIMUM REQUIREMENTS Preferrably