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The WFM Real-Time Management (RTM) Specialist is responsible for monitoring and managing intraday operational performance to ensure optimal service levels and resource utilization. This role requires expertise in Verint Workforce Management tools, strong analytical skills, and
Preferred Experience Range 5 to 7 years of experience in Contact Centre & in B-2-B Collections Environment. Experience in a Team Leading role in Collections portfolio Location Pampanga - Phillipines Shift Timings Mon to Sun, 24x7
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