Company Description Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in
Some engineers look after one environment for years. Youd rather solve three different problems before lunch. If youre the kind of engineer who enjoys tackling complex Microsoft infrastructure, jumping into critical escalations, mentoring teammates and working
Ever fixed a server, calmed down a client, mentored a junior tech, and still made it home in time? Good. Youll fit right in. First Focus is looking for an experienced L3 Support/Systems Administrator to join to
Responsibilities: Incident Management Be the first point of contact for IT incidents via our ticketing system, email, and phone Perform remote hardware and software troubleshooting using RMM and remote access tools Guide users through diagnostic steps to
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction,
Company Description Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction,
We are seeking a Technical Support Engineer with strong hands-on experience in incident management, system configurations, and cross-platform support. The ideal candidate will not only ensure the stability, security, and efficiency of IT systems across Mac
Enshored has been powering growth for disruptive brands and leading companies in the US and Europe since 2014. As part of Inc 5000 fastest-growing companies in the US, our commitment to pushing the extra mile helps
About The Role Woolworths MarketPlus (WMP) is expanding its customer service capability to improve customer experience. The Learning & Development Specialist will execute onboarding, upskilling, and refresher training programs for our Manila-based customer service team. This
Job Purpose Responsible for maximizing the value of the existing card base through personalized engagement strategies. The role focuses on the Cardholder Lifecycle—from early-month activation and first-usage to cross-selling and retention. Key Responsibilities :•Lifecycle Strategy & Intervention -
Primary Responsibilities: Technical Support Leadership: Provide advanced technical coaching to frontline Customer Support agents Conduct 1:1 and group coaching sessions focused on: Troubleshooting depth First Contact Resolution (FCR) Average Handle Time (AHT) Customer Experience (CX/CSAT) Resolution quality
What is your mission? We are looking for an IT Support Technician to provide first-level technical support, manage IT incidents and service requests, and ensure a seamless end-user experience. The role is responsible for incident management, remote
Ever fixed a server, calmed down a client, mentored a junior tech, and still made it home in time? Good. Youll fit right in. First Focus is looking for an experienced L3 Support/Systems Administrator to join to