Some engineers look after one environment for years. Youd rather solve three different problems before lunch. If youre the kind of engineer who enjoys tackling complex Microsoft infrastructure, jumping into critical escalations, mentoring teammates and working across
About the Role: The IT Support Analyst I provides first‑level technical support by managing the ticket queue, resolving user issues, and configuring new or replacement equipment. This role supports IT asset lifecycle activities, performs imaging and
Ever fixed a server, calmed down a client, mentored a junior tech, and still made it home in time? Good. Youll fit right in. First Focus is looking for an experienced L3 Support/Systems Administrator to join
Responsibilities: Incident Management Be the first point of contact for IT incidents via our ticketing system, email, and phone Perform remote hardware and software troubleshooting using RMM and remote access tools Guide users through diagnostic steps
We are a growing IT Managed Service Provider (MSP) supporting over 350 clients with IT and telecom services, alongside consultancy, guidance, and project delivery. We have an exciting opportunity for an IT Support Engineer to join
What is your mission? We are looking for an IT Support Technician to provide first-level technical support, manage IT incidents and service requests, and ensure a seamless end-user experience. The role is responsible for incident management,
Technology Service Center Analyst II – Advanced Windows 11, Windows Server & Infrastructure Support Position Summary The Symbits Technology Service Center Analyst II provides advanced technical support—both remote and onsite—to small and medium‑sized businesses. As a
The Security Operations Support Analyst provides Tier 1 support for the organization, with a primary focus on proactive security monitoring and a secondary focus on end-user technical support. This hybrid role works closely with the IT
Join Our Team! We are looking for a hands-on and highly experienced Senior Systems Administrator to support the reliability, security, and performance of workstation, server, Microsoft 365, Azure, and endpoint environments. This role serves as a senior
Ever fixed a server, calmed down a client, mentored a junior tech, and still made it home in time? Good. Youll fit right in. First Focus is looking for an experienced L3 Support/Systems Administrator to join
You’ve been grinding remote tickets for years. You’ve mastered the queue. You’ve soloed Exchange. You’ve tanked Azure outages and DPS’d your way through AD forests. Now it’s time to squad up with a team that backs
Some jobs are about keeping things running. This one is about keeping things running for US users while Manila is still awake, the evening is just getting started, and someone somewhere has accidentally unplugged the thing