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About EXL EXL (NASDAQ: EXLS) is a global data and AI company that helps leading enterprises transform data into actionable insights and measurable business outcomes. Founded in 1999 and headquartered in New York, EXL combines deep
Basic Function Monitoring of transactions as per process guidelines Conduct call quality coaching to the associates Essential Functions Providing event-based and frequency-based feedback. Collecting and analyzing trends and patterns Assisting Ops-AM in identifying training needs for
