Key Responsibilities: • Receive and review incoming customer issues (via phone, email, chat, or ticketing system) to determine nature, severity, and impact • Raise and track tickets with telco service providers for service issues and outages
Client Profile: Established 14 years ago, this shared services company provides inquiry and decision-support tools and operates as a division of a London-based multinational information solutions provider. Position: Sales Supervisor Industry: Shared Service Location: Commonwealth Ave.
Client Profile: Established 14 years ago, this shared services company provides inquiry and decision-support tools and operates as a division of a London-based multinational information solutions provider. Position: Sales Supervisor Industry: Shared Service Location: Commonwealth Ave.
Client Profile: Established 14 years ago, this shared services company provides inquiry and decision-support tools and operates as a division of a London-based multinational information solutions provider. Position: Sales Supervisor Industry: Shared Service Location: Commonwealth Ave.
About GoTyme GoTyme is a joint venture between the Gokongwei Group, one of the biggest conglomerates in the Philippines, and the Singapore-headquartered digital banking group Tyme. This venture combines the trusted Gokongwei brand, customer base, and
About GoTyme GoTyme is a joint venture between the Gokongwei Group, one of the biggest conglomerates in the Philippines, and the Singapore-headquartered digital banking group Tyme. This venture combines the trusted Gokongwei brand, customer base, and
Position Summary: The ideal candidate is a proactive and independent IT professional who can manage their ticket queue from start to finish with minimal supervision. They will act as a reliable point of contact for employees,
Location: Quezon City, Makati, Muntinlupa, Cebu, or Davao Work Setup: Hybrid Shift Schedule: May be rotational based on business requirements About the Role We are looking for an experienced IO Engineering – Certificate Management (Wintel) professional