Key Responsibilities: • Receive and review incoming customer issues (via phone, email, chat, or ticketing system) to determine nature, severity, and impact • Raise and track tickets with telco service providers for service issues and outages
Client Profile: Established 14 years ago, this shared services company provides inquiry and decision-support tools and operates as a division of a London-based multinational information solutions provider. Position: Sales Supervisor Industry: Shared Service Location: Commonwealth Ave.
Client Profile: Established 14 years ago, this shared services company provides inquiry and decision-support tools and operates as a division of a London-based multinational information solutions provider. Position: Sales Supervisor Industry: Shared Service Location: Commonwealth Ave.
Client Profile: Established 14 years ago, this shared services company provides inquiry and decision-support tools and operates as a division of a London-based multinational information solutions provider. Position: Sales Supervisor Industry: Shared Service Location: Commonwealth Ave.
About GoTyme GoTyme is a joint venture between the Gokongwei Group, one of the biggest conglomerates in the Philippines, and the Singapore-headquartered digital banking group Tyme. This venture combines the trusted Gokongwei brand, customer base, and
About GoTyme GoTyme is a joint venture between the Gokongwei Group, one of the biggest conglomerates in the Philippines, and the Singapore-headquartered digital banking group Tyme. This venture combines the trusted Gokongwei brand, customer base, and
Position Summary: The ideal candidate is a proactive and independent IT professional who can manage their ticket queue from start to finish with minimal supervision. They will act as a reliable point of contact for employees,
Location: Quezon City, Makati, Muntinlupa, Cebu, or Davao Work Setup: Hybrid Shift Schedule: May be rotational based on business requirements About the Role We are looking for an experienced IO Engineering – Certificate Management (Wintel) professional
WHAT YOULL BE DOING Reports Generation Ensure accurate and timely release of reports to concerned departments Provide initial analysis of sales report, which includes sales growth and margin Provide meaningful reports that can improve system processes