Customer Service Consultant (Near-shore) is accountable for providing customer service excellence to existing AccessPay salary packaging customers in handling general enquiries. Measured by customer feedback and internal reviews, it provides for quality support within agreed service
Company Description Launched in 2016, Simplesat delivers customer feedback clarity for high-volume support teams. Over 1,000 brands use us to run CSAT, CES, NPS, and 5-star surveys inside the tools their teams already live in, then turn
Join our dynamic team and make a meaningful impact in the healthcare industry. Enjoy competitive benefits upon hire, ongoing professional development, and the satisfaction of helping others every day. Take the next step in your career
MediCard Phils., Inc. is one of the countrys leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard.
Company Description NIQ/GFK is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods, Tech & Durable
Qualifications: Must be amenable to work 100% onsite in WNS Bridgetowne Site. Must be open to shifting schedule Must have at least one (1) year of experience in Voice and Accent training Must have previous experience
About the Company Uniholdings Inc. is the real estate and property holding arm of the Unioil Group, managing a diversified portfolio of approximately 1,000,000 square meters of land assets across the Philippines. The company’s current activities
Duties and Responsibilities: Team & Operations Management Manage BPO teams (FTEs), monitor daily/weekly/monthly KPIs including NPS, CSAT, Reply Rate, FCR, SLA, AHT Design and implement escalation protocols (L1-L3), act as final point of resolution Optimize workforce scheduling,
Qualifications: Must be amenable to work 100% onsite in WNS Bridgetowne Site. Must be open to shifting schedule Must have at least two (2) years of experience in Voice and Accent training Job Description: Drive V