Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management,
Read this first This role starts with hands-on client work. Youll first learn how our business operates by directly by supporting U.S.-based clients before gradually taking on process improvement, documentation, and broader operational responsibilities. Youll spend
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top,
Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million
Ensures the efficient and personalized quality of service rendered by the Call Center & Reservations Team during shift and the service delivery of those areas Supervises the Reservations Team, including scheduling, training, coaching, and conducting performance
KEEP PAYMENTS MOVING, KEEP THE BUSINESS GROWING! Bring your expertise in invoice management, payment processing, and vendor support to ensure financial accuracy and help drive operational excellence. Guide, Uplift, and Soar in a #GreatPlaceToWork: Health &
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management,
Position Purpose: The CX Manager is responsible for the cross-functional management of all quality assurance and client experience improvement initiatives related to an innovative new program designed to assist clients with transportation challenges. The emphasis is
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top,
Position: Operations Team Leader Location: Quezon City Overview: Leads and manages a team of CSRs in daily call center operations, ensuring targets and service levels are met. Monitors individual and team performance, provides regular coaching, feedback, and performance
The Quality Analyst is responsible for monitoring, evaluating, and improving the quality of customer interactions within the UK Banking and Collections line of business. This role ensures compliance with client requirements, regulatory standards, and internal quality
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and
Job Description: Provide timely technical assistance for Freshservice-related issues. Maintain system uptime and configuration integrity. Enable efficient use of Freshservice features across IT teams. Support business operations through proactive maintenance and guidance. Scope of Services Incident Management
Job Description: Provide timely technical assistance for Freshservice-related issues. Maintain system uptime and configuration integrity. Enable efficient use of Freshservice features across IT teams. Support business operations through proactive maintenance and guidance. Scope of Services Incident Management
Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Quezon City) Nature of the Account: UK Financial Collections Shift Schedule | Rest days: Shifting schedules, UK time Educational Requirement: Graduate of Bachelors Degree
Work Arrangement: 100% Onsite (Quezon City) Nature of the Account: UK Financial Collections Shift Schedule | Rest days: Shifting schedules, UK time Educational Requirement: Graduate of Bachelors Degree Non-negotiable Requirements: Mnimum of 2 years work experience
Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Quezon City) Nature of the Account: UK Financial Customer Service Shift Schedule | Restdays: Shifting schedules, UK time Educational Requirement: Graduate of Bachelors Degree Work
Overview We are seeking a detail-oriented and analytical Quality Analyst to join our Contact Center Operations team. The primary goal of this role is to drive consistency in quality assurance and ensure an excellent customer experience to
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting