Responsibilities include: Taking initial telephone and email inquiries and troubleshooting and managing relatively simple hardware, software, or network problems. Logging all calls, time spent, and activity inside the ticketing system. Reset passwords/PINs for users in Active
About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20
Primary DetailsTime Type: Full time Worker Type: Employee Acts as the routine contact point, receiving and handling requests for support. Responds to a broad range of service requests for support by providing information to fulfill requests or enable
Overview of the Role The Level 1 IT Support serves as the first point of contact for users seeking technical assistance with software applications, hardware, and IT-related issues. This role involves troubleshooting, diagnosing problems, and providing solutions
Responsibilities include: Taking initial telephone and email inquiries and troubleshooting and managing relatively simple hardware, software, or network problems. Logging all calls, time spent, and activity inside the ticketing system. Reset passwords/PINs for users in Active
Key Responsibilities: Desktop Operation and Support Installation, configuration, administration and maintenance of ongoing usability of desktop, computers, peripheral equipment and software within established standards and guidelines. Works with vendor support contacts to resolve technical problems with desktop computing
IT Service Desk Analyst Location: Philippines Employment Type: Local Employment Only (Philippines) Join ECLARO – Where Talent Meets Opportunity At ECLARO, were more than a staffing and consulting firm—were a global team dedicated to connecting exceptional
ABOUT FOSTR Fostr specializes in connecting growing businesses with highly skilled freelancers from global talent pools. By leveraging a trusted network of professionals, Fostr ensures clients receive tailored solutions that prioritize trust, reliability, and attention to