Job Purpose The Customer Support Analyst will provide consultative responses to the many types of technical and non-technical questions raised by our customers while maintaining a high level of customer satisfaction. Duties and Responsibilities • Provide
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in
Job Purpose The Operations Supervisor - AR Followup/Complex Claims is responsible for monitoring and overseeing the daily activities of their AR/Complex Claims team including inventory management and staff training. Duties and Responsibilities • Monitors and coordinates
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in
Ever fixed a server, calmed down a client, mentored a junior tech, and still made it home in time? Good. Youll fit right in. First Focus is looking for an experienced L3 Support/Systems Administrator to join
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in
Got a habit of spotting things that dont look quite right? Maybe youre the person who notices a suspicious login before youve had your morning coffee. Maybe youve uttered the phrase that shouldnt be doing that
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in
What can you tell your friends when they ask what you do? I help brands grow by turning data and rewards into real business value. As a Partnerships Manager at DAVI, I work with some of
Purpose of the Role The Fraud & Risk Manager is responsible for defining, implementing, and operating the fraud risk management framework for the company’s loyalty ecosystem. This role protects the integrity of loyalty points, member accounts,
Purpose of the Role The Senior Quality Assurance Engineer is responsible for ensuring the quality, reliability, and integrity of the coalition loyalty platform across all customer-facing channels and backend systems. This role plays a critical part
Finally, a networking role where have you tried turning it off and on again? isnt the solution. If your happy place involves building firewalls, fine-tuning WiFi, troubleshooting VPNs, troubleshooting networks so they dont fall over the
Ever fixed a server, calmed down a client, mentored a junior tech, and still made it home in time? Good. Youll fit right in. First Focus is looking for an experienced L3 Support/Systems Administrator to join
You’ve been grinding remote tickets for years. You’ve mastered the queue. You’ve soloed Exchange. You’ve tanked Azure outages and DPS’d your way through AD forests. Now it’s time to squad up with a team that backs
Some jobs are about keeping things running. This one is about keeping things running for US users while Manila is still awake, the evening is just getting started, and someone somewhere has accidentally unplugged the thing
Are you passionate about building strategic partnerships, driving business growth, and turning data into meaningful business outcomes? At DAVI , we power the Go Rewards ecosystem through data, loyalty, and analytics. As a Partnerships Manager ,