Key Responsibilities: • Design and maintain categories, phrases, and acoustic models to identify call drivers and agent behaviors. • Perform call redaction to mask sensitive information, ensuring strict adherence to privacy and data protection regulations. •
Spectrum One is Hiring The Opportunity Spectrum One is a strategic engineering partner for high-growth startups and established corporations. Since 2015, we have helped our clients raise over $150M in funding. We are a profitable business
At Probe Group, were powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and
This role is open to candidates based in Bacolod City. Candidates are required to report onsite. Since 1998, weve been on a mission to reshape how players interact with their favorite games, growing into a global
The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites
Mission The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles,
We help the world run better At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global
This role is open to candidates based in Bacolod City. Candidates are required to report onsite. The office is located at VSB Building, 7th St, Bacolod City, 6100. Since 1998, weve been on a mission to
Due to changes in business needs, this hiring requirement is now for pooling purposes only. Further updates will be provided once we resume hiring for this role. This role is open to candidates based in Metro
About the Role Spectrum One is seeking a highly skilled and experienced Senior Amazon Connect Architect / Engineer to lead the design, implementation, and optimization of our cloud-based contact center environment. In this role, you will
As the Senior Training and Quality Manager for Booth’s Global Managed Solutions, you will serve as the strategic architect of our human capital development and operational excellence framework across our Managed Solutions hubs in Manila and
Key Responsibilities: • Design and maintain categories, phrases, and acoustic models to identify call drivers and agent behaviors. • Perform call redaction to mask sensitive information, ensuring strict adherence to privacy and data protection regulations. •
We are looking for an experienced Senior Quality Manager to lead quality operations across multiple campaigns within a fast-paced BPO/contact center environment. The role is responsible for driving quality performance, leading a team of Quality Managers,
Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our
CONTACT CENTER QUALITY ASSURANCE TEAM HEAD The Service Quality Team Head champions and operationalizes the Contact Center of the Future’s end‑to‑end service quality strategy across customer interactions and case/transaction handling. As the gatekeeper of experience quality